FAQs

Shipping

How much is shipping cost

We offer Free Shipping to most countries worldwide. Shipping Fee may apply to some countries. 

How long does shipping take?

Estimated Delivery Time is 12-24 business days for order to the US, Canada, France.
Estimated Delivery Time for order to other countries is between 4-6 weeks depends on the destination.
Usually the order will be shipped within 1-3 business days. We provide tracking numbers with all orders. You will receive shipment confirmation email with tracking number once we ship the item. 

All products are shipped from our international warehouse. 

If I order different products, will all products arrive at the same time? 

Since we have several different warehouses worldwide, not all items are stored in one place. When you order multiple items at a time, each item might be shipped out separately. So you will probably receive one item before the next. Don't worry if you don't receive all of your items at once. 

Do you ship products internationally?

Our store ships worldwide and you can enjoy insured shipping on every order at Think Monster 

 

Payment 

Are my payments secure?

Yes, it's 100% Secure.
We use the PayPal secure payment gateway.

Do I need a Paypal account to make payment? 

You don't need to have Paypal account to make payment. You can use Paypal checkout to pay with major credit card companies (Visa, Mastercard) with out having to log in to your Paypal account. 

How secure is my credit card information?

Your credit card information is only available to Paypal in order to complete the requested transaction and is not subsequently stored. 

 

Contact

How can I contact you?

You can send email to info@think-monster@gmail.com. We will reply within 12 hours.